“HOW TO IDENTIFY AND RESPOND TO POOR SERVICE IN YOUR POLICE STATION”

Story on the ground
“On 22 January 2012 I went to Elukwatini Police Station to make an affidavit they told me to write it by myself. When I told them that I can’t they asked me why did I go to school if I’m not capable to write an affidavit then they told me to wait aside until they finish what they were doing. I got the service after a long time and I was in the hurry to leave.”
Introduction 
SAPS are one of the most ubiquitous organizations of society. The Officers, therefore, happen to be the most visible representatives of the government. In an hour of need, danger, crisis and difficulty, the police station and a Police Officer happen to be the most appropriate and approachable unit and person for them. The police are to be the most accessible, interactive and dynamic organization of any society. Their functions and duties in society are multi-faceted. The role of the police play is to the maintenance of law and maintenance of order.
The SAPS derives its powers and functions from section 205 of the Constitution of the Republic of South Africa of 1996 and the SAPS Act of 1995. This legislation regulates the police service in terms of its core function, which is to prevent, investigate and combat crime.
South African Police Service Affidavit Form, an affidavit is a written statement declared as the truth. It is signed in front of a Commissioner of Oaths. The South African Police Department (SAPS) can act as the Commissioner of Oaths and stamp the affidavit at the station. In the case when the client is illiterate (unable to read and write) officer would write the statement in English and read it in a language that a complaint understands then put a fingerprint then two officers sign next to that thumb print.
For what is an affidavit used?
An affidavit form is completed when no other documentation in support of the statement is available. For example, an affidavit can be used to prove age of the client and to qualify for pension, to prove place of residence to open a bank account or to make a statement with regards to theft of property for insurance purposes.
How to make a sworn statement?
A blank SAPS affidavit template can be downloaded, be filled in and stamped at any police station. The form can also be obtained from the police station and completed by hand.
HOW TO FILL OUT AN AFFIDAVIT AT THE POLICE STATION
Police station affidavit
Go to your nearest Police Station.
Go to the Community Service Centre (CSC) also known as charge office.
Make sure you have your Identity document with you (ID BOOK, SMART CARD OR VALID TEMPORARY ID).
Tell the Police Officer you would like to make an affidavit.
The Police officer will give you a form.
Fill out all the fields required.
The Police Officer will stamp that affidavit.
Process complete
Your own affidavit
Go to your nearest Police Station.
Go to the Community Service Centre (CSC) also known as charge office.
Make sure you have your Identity document with you (ID BOOK, SMARD CARD AND/OR VALID TEMPORARILY ID) and your affidavit.
Tell the Police Officer that you need to get your affidavit commissioned.
In front of the Police Officer initial each page and sign the last page where it says Deponent.
The Police Officer must then initial each page and commission the last page.
Process complete
Every police station has station management, station commander, vispol commander, and detective commander and support service commander, there is also shift relief commanders of which are those that handle, respond to every complaint that is been reported to the station, this relief commanders on the start of every shift they appoint flow commanders, flow commanders are the one that assists community members at the door entrance of community service centre (CSC) most known as charge office.
When a community member feels that they are unfairly treated the complaint may be registered against that Police Officer at VISPOL Commander and Station Commanders Office. This case will be internally investigated and proper channels be followed, as the complainant being informed at every development of that complaint.
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Blog by Nickey Mabusa

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Refiloe Menoe – Media & Communications Coordinator – CCF

refiloe@showmeyournumber.org.za

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ABOUT COMMUNITY CONSTITUENCY FRONT (CCF)

The Community Constituency Covid-19 Front was established in March 2020 as a formal advisory body to facilitate the participation of civil society sectors and networks, including those represented in the national response and implementations of Community-Based Measures in response to the novel Coronavirus (Covid-19). The Community Constituency Covid-19 Front promotes an inclusive, competent and responsive civil society that effectively serves the needs of communities by linking and diversifying civil society actors, expanding the sector’s response and ensuring better coordination, thus improving operations, and enhancing connections between civil society organisations with government, business labour, their stakeholders and beneficiaries. The Covid-19 Front aims to provide a hub of information and contacts for distribution and engagement through our members across the country.